Welcome to Trafalgar Property Management

Heritage Estate is pleased to welcome Trafalgar Property Managers on board as the managers of the Heritage Estate Body Corporate and Home Owners Association as of the 1st of May 2019. After a long process of interviewing and getting proposals from various managing agents, the Trustees elected to go with Trafalgar and their dedicated sectional title expertise.

Trafalgar’s core business is the property management of Sectional Title schemes and Home Owners Associations (HOA) across South Africa. Property management in an Estate directly affects residents’ lifestyles and particularly their investment. It is imperative that the management of an Estate is dealt with in a professional and effective manner to ensure a harmonious environment for residents and added value to their investment.

Trafalgar has over 40 years’ experience in this field and has been managing residential properties since the first sectional title registers were opened. They have specialist systems and professional staff offering a complete property management service tailored to meet the needs of individual schemes. They are also fully registered with the Estate Agency Affairs Board (EAAB), National Association of Managing Agents (NAMA) and Council for Debt Collectors. Trafalgar’s current portfolio management cover approximately 70 000 residential units in over 1 200 buildings nationally, managed by 7 regional branches and over 420 staff.

Heritage Estate will be allocated a dedicated sectional title portfolio manager who will deal with residents and Estate issues as a point of call. All Trafalgar’s portfolio managers have completed a UCT Sectional Title and Property Management course and are supported by a team consisting of a personal assistant, debt collector and accountant as well as customised property management, maintenance and document management computer information systems.

Effective financial management and reporting is a core component and competitive advantage of Trafalgar’s sectional title property management service. Compiling and circulating detailed monthly management reports including income statements, performance to budget and variance reports, levy rolls, disbursement statements and credit control reports is a standard part of their property management service.

All their reports are available by email or online in real time. Annual budgets are also prepared, financial performance is reviewed monthly and an annual audit file is prepared at year end to promote a time efficient and cost-effective audit. Levy roll packs are circulated on the 1st working day of each month for the prior month with income statement packs following on the 10th working day.

Monthly levy and utility payments have multiple payment channels including debit orders, stop orders, telephone banking, internet banking and deposits at any Standard Bank branch nationally.

A property specific website – the Property Portal allows owners to log-in online to retrieve levy account balances, detailed property related information and financial reports

Trafalgar’s Sectional Title and HOA Property Management Brochure can be found on their website www.trafalgar.co.za

Heritage House and Phase 3 – The Oaks

Heritage House (the old Springkell Sanatorium built in 1910) was opened to residents on the 1st of February 2019, with 1910 Lounge, Wellness Hub and observation room, sales office, home theater and activity room being made available.

1910 Lounge

Activity room

Home theater

Work continues on further refurbishment and renovation as well as decorating and kitting out the new rooms that will be made available to residents shortly – including the Salon, Library, Business Center, The Linton Restaurant and Conference Facility, Private Dining room as well as the full Kitchen, storeroom, changing room, Estate office and new sales office!

Stairs before

Stairs before

Stairs during

Phase 3 – Block 9, 10 and 11

Progressing on the 3 Blocks, with lots of interior work being undertaking installing kitchens, appliances and linking the plumbing and electrics, as well as laying the grass and planting the gardens and placing picket fencing! Block 11 will be ready for occupation at end of the month through to May 2019 followed by Block 9 and 10. The pool house is also being built and the carports are going up.

The functions and powers of the Body Corporate

The functions and powers of the body corporate, as set out in sections 3, 4 and 5 of the Sectional Titles Schemes Management Act 8 of 2011 (“the STSMA”), are performed and exercised, in terms of section 7 of the STSMA, by the trustees of the body corporate, subject to any restriction imposed, or direction given by the members of the body corporate. However, some of these powers can only be exercised along with a resolution of the members.

Managing the financial year end
As from 7 October 2016, with the introduction of the STSMA, all newly established bodies corporates have a financial year which runs from the first day of October each year to the last day of September of the following year. The members, by ordinary resolution, may change the financial year end

Managing special levies
The trustees, by written trustee resolution, may levy members with a special contribution if additional income is needed to meet a necessary expense that cannot reasonably be delayed until provision is made in the budget for the forthcoming financial year. Such a special contribution is a contribution other than levies arising from the approved budget of the body corporate for the current financial year.

If there is a change of ownership of a unit following the trustee resolution, the purchaser of the unit will be liable pro rata for any such special contribution, or part thereof.

Managing interest
The trustees may resolve to charge interest on any overdue amount payable by a member to the body corporate. However, the interest rate must not exceed the maximum rate of interest payable p.a under the National Credit Act, compounded monthly in arrears.

Managing reserve funds
The trustees must establish and maintain a reserve fund with such amounts as are reasonably sufficient to cover the cost of future maintenance and repair of the common property, but not less than such amounts as prescribed by the Minister in the Regulations to the STSMA.

The trustees must then determine the amounts to be raised for the above purpose, and prepare the budget for the reserve fund, comprising itemised estimates of the anticipated income and expenses during the financial year for presentation and approval at the annual general meeting.

The trustees must further prepare the written maintenance, repair and replacement plan for the common property, for approval by the members in a general meeting, and must further report on the extent to which the approved plan has been implemented to each annual general meeting.

The moneys kept in the reserve fund must be invested in a secure investment with any financial institution, and only certain amounts may be paid into the reserve fund, while any amounts paid out of the reserve fund must be in accordance with a trustee resolution or the maintenance, repair and replacement plan.

Managing contracts
The trustees may enter into written contracts in respect of the powers and duties of the body corporate, provided that it is signed on the authority of a trustee resolution signed by 2 trustees or 1 trustee and the managing agent. Any trustee with a direct or indirect interest in any such contract is recused and not entitled to involve themselves in the decision-making process nor vote.

Applications to the Community Schemes Ombud Service
The trustees may make an application, to the Community Schemes Ombud Service (“CSOS”), for dispute resolution. The trustees must further ensure that the scheme is registered, that the relevant records of the body corporate are filed, and updated, with the CSOS, and that the required levy is recovered from the members of the body corporate, and paid over to the CSOS when, and as, required.

Keeping records
The trustees must keep proper books of account, separately for the administrative and reserve funds of the body corporate and must make these books of account and records available for inspection and copying upon the written request of any owner. The books of account and financial records must be retained for a period of 6 years.

Managing the audit
The trustees must arrange for the preparation, and audit, of the annual financial statements of the body corporate, for presentation and consideration at the annual general meeting, within four months of the end of the financial year.